Passengers with reduced mobility

Request Special Assistance? We are here to help you.


According to Regulation July 2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air. To ensure that you receive the assistance you need we recommend you to inform your airline or travel agency, at least 48 hours before departure about your assistance requirement. Once you arrive at the Airport, please ask for your assistance: By using our call kiosks, By going to an information desk inside each terminal,, By reporting straight to company check-in desk.


  We recommend you to arrive:

  • At call kiosks: 2 hours before boarding
  • At check-in desks: 1,30 hour before boarding in case of long haul flights and 1 hours for other flights.

Please consult our Quality Standards:  Quality Standards


Borne PMR


 Terminal 1:

  • Entrance D4
  • Bus station
  • Park P2 underground level 

Terminal 2:

  • Entrance D1 and D3 (Departure level)
  • Bus station
  • Park P5 and G2


Assistance equipment



Reserved parking spaces are available in the car parks. Preferential rates may apply, subject to conditions in P2 and P5. Airport Map

IMPORTANT : Due to safety and security reasons, vehicules are not allowed to access along Terminal 1 and Terminal 2. Handicapped persons or persons with reduced mobility are adviced to use the nearest car parks or the Kiss and Fly lanes. 



The free shuttles operating between Terminals 1 and 2 have PA systems and telescopic ramps allowing whellchair users to board autonomously.